Who we are

The company was founded on June 18, 2004,  by a Venezuelan entrepreneurial couple. It all began in a small office in the Paseo Las Industrias Shopping Center in the industrial zone of Valencia, Carabobo State, Venezuela, with just the founders and one assistant. The company gradually grew, and by 2014, OSC (Office Solutions Center 2004) had become a recognized company and moved to its current location. They began adding more staff, transforming into what is now SUPRICOM VENEZUELA. Currently, it has two offices in Venezuela (Valencia and Caracas), a branch in Panama, and another in Miami.

Mission

To meet the needs of our clients and guide them quickly and securely on new products and services in the technology, consumables, and peripherals sectors. Leveraging the achievement of their strategic objectives by providing added value through the quality and personalized attention they deserve.

Vision

To transform and improve lives through technological innovation that is sustainable and focused on people’s needs. We want Supricom to be the first name that comes to mind when people need a product, quality, and service, and for us to be perceived as a strategic partner by generating value and helping them achieve their goals with a high level of satisfaction for customers, employees, and business partners.

Values of the company

Respect

We treat each other with respect at all times, regardless of position, seniority, or situation. Insults, mockery, humiliation, and offensive comments are not permitted. Respect is non-negotiable.

Honesty

We act transparently and tell the truth to clients, colleagues, and suppliers. We prefer honest conversation, even when it’s uncomfortable, to hiding information or creating distrust.

Responsibility

Each person is responsible for their roles, decisions, and results. We acknowledge mistakes, seek solutions, and fulfill our commitments. Responsibility is key to the company’s trust and profitability.

Sense of belonging

We care for Supricom as if it were our own company. We protect its resources, its reputation, and its work environment. We act with the common good and long-term growth in mind.

Company policies

  1. The company will comply with the requirements agreed with the customer.
  2. All customers will be treated fairly and with care in their calls, requests and complaints.
  3. All members of the company must maintain an ethical behavior.
  4. Our products meet all quality standards.
  5. Employees will be required to attend a training course at the time of hiring.