Who we are

The company was founded on June 18, 2004 by a couple of Venezuelan entrepreneurs, currently will be 20 years old. It all started in a small office in the CC Paseo Las Industrias in the industrial zone of Valencia, Carabobo state in Venezuela with only the founders of the company and an assistant, the company was consolidating, by 2014 OSC (Office Solutions Center 2004) becomes a recognized company and move to its current location. They begin to include more staff to become what is now SUPRICOM VENEZUELA. Currently with two offices in Venezuela (Valencia and Caracas), 1 branch in Panama, 1 branch office in the united states.

Mission

To cover the needs, as well as to guide our clients in an agile and safe way about new products and services in the technological branch, consumables and peripherals, leveraging the fulfillment of their strategic objectives by giving an added value to the service with the quality and personalized attention that the client deserves.

Vision

To transform and improve life through technological innovation, sustainable and focused on the needs of people, so that when they need to purchase a product, quality and service supricom comes to mind and be perceived as a strategic ally through the generation of value to accompany them to meet their goals with a high level of satisfaction to customers, employees and business partners.

Values of the company

Ethics: Basing our behavior on principles that guide our actions.

Efficiency: Perform our work as a team, making the most of the resources we have, always trying to surpass our goals in everything we can do better.

Responsibility: Demanding responsibility to us as workers and transmitting this value to our customers.

Sense of belonging: To feel identified with our values and feel personal satisfaction of working in the company.

Quality: To be guarantors of the quality of our products to be offered to our customers.

Trust: To feel and proclaim trust to our employees and customers.

Teamwork: Encourage the joint work of everyone within the company that allows a smooth operation of all processes to offer our customers the quality they deserve at all times.

Company policies

  1. The company will comply with the requirements agreed with the customer.
  2. All customers will be treated fairly and with care in their calls, requests and complaints.
  3. All members of the company must maintain an ethical behavior.
  4. Our products meet all quality standards.
  5. Employees will be required to attend a training course at the time of hiring.
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